Collection & Delivery Information
We aim to get your order to you as quickly and efficiently as possible.
If you usually Collect from us please call 0121 622 2347
Normal Working Week – Courier Delivery
Orders received Monday to Friday are despatched either by economy or next day delivery. Our couriers cut off time for next day carriage is 12:00pm. All next day carriage orders placed after 12:00pm will be processed the next working day for delivery the day after.
Orders received Friday, will be for delivery the next Monday as standard.
Orders placed with us over the weekend are processed the following Monday for Tuesday delivery.
Normal Working Week – Collection
For all collections please call ahead to confirm collection is available on 0121 622 2347 – our warehouse is a manufacturing facility and therefore you will need to have a staff member with you at all times.
Delivery Restricted Areas
Postcodes that start with: AB, IV, some PH, KW & HS or are situated in the Channel Islands, Isle of Scilly, Outer Hebrides & Ireland will be unable to place orders using our online system. If you do require delivery to any of the locations mentioned, please call us on 0121 622 2347
Normal Opening Hours
Monday – Friday: 8:00am – 4.30pm
Saturday: CLOSED
Sunday: CLOSED
Bank Holidays
Where Holidays fall on a Friday and/or Monday the following will apply
Orders received on Thursday, before 12:00pm will be delivered the next working day
Orders received Friday to Monday (where holidays are applicable) will be processed on the next working day, for delivery the day after.
Although every possible effort is made to get your order to you the next working day this cannot be guaranteed due to circumstances beyond our control. Please allow 3 working days for delivery and any enquiries you may have please contact us on 0121 622 2347